Why Consumer Education

In order to safeguard the interests of consumers and ensure proper compliance and orderly business activities of insurance and retirement fund entities in Swaziland, there is a need to carry out consumer education; as a critical success factor in consumer protection. Consumer education is a vital component for consumer protection. Insurance and retirement funds products are generally complex in nature and there are widespread problems caused by the ignorance of these products. It is therefore important that we empower consumers and promote their confidence, so that they may be in a position to understand and make the right choices as they transact on such products.